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Technical support

At VEGA you can reach specialists around the clock who, in many cases, can solve the problem straightaway over the phone.
But should that not be possible, they will arrange everything necessary to get the job done: from the quick dispatch of a replacement instrument to the immediate deployment of a specialist to your location.

Our telephone support is of course free of charge.



VEGA service hotline

During our business hours (Monday - Thursday 8:00 a.m. - 5:00 p.m., Friday 8:00 a.m. - 4:00 p.m.) you can reach our service staff at:


+49 (0) 7836 50 120

24-hour service hotline

You can reach our technical support around the clock.
+49 1805 858550
The service is provided in English. You only pay the local telephone charges.

Checklist for your service call

  • What is the serial number of your instrument?
  • Where is your instrument installed?
  • What medium is being measured?

Our service team


Andreas Bregger
Leitung Kundenservice
Georg Binder
Local service &
Telephone support
Thomas Fischer
Local service &
Telephone support
Rolf Hettig
Telephone support
Stefan Knauer
Local service &
Telephone support
Bernd Krause
Local service &
Telephone support
Sebastian Neef
Telephone support &
Local service
Michael Panholzer
Local service &
Telephone support
Andreas Schmid
Local service &
Telephone support
Timo Seckinger
Telephone support
Tim Springmann
Telephone support &
Local service
Michael Weichselbaumer
Michael Weichselbaumer
Local service &
Telephone support
Jonas Wolf
Telephone support &
Local service

Useful service tools

Instrument search

Via its serial number, you can find all important documents and information relating to your instrument.

TeamViewer

Via TeamViewer, the VEGA service technician can connect to your PC and give you optimal support.

On-site service

Our service technicians are available worldwide to set up and commission your measuring equipment or help you in case technical problems arise.